I'm a UI/UX Designer from St. Louis, MO. My goal is to deliver a product that not only solves the problem presented, but exceeds user expectations.
With 10 plus years of experience in designing web content for internal and commercial clients, my experience includes: interface design, wireframing, creating site maps & user workflows, and developing prototypes using various UX software (as well as HTML & CSS). I also have experience in contextual inquiry, creating user personas, and conducting usability testing.
Senior UX Designer (Contractor) Charter Communications
Jul. 2019 -Present
Design internal-facing experiences with UIs for customer representatives and agents, while working with cross-functional teams and different organizations to solve complex workflows and user challenges. Responsibilities include: (1) Meeting with end-users, (2) Creating user personas, story maps, journey maps and process flows, (3) Wireframing and designing mockups, as well as validating those designs with user testing, (4) Documenting user workflows and UI interactions within JIRA cards, (5) Creating high-fidelity mockups that conform to UI framework style guides.
UI/UX Architect; Designer Equifax
Mar. 2015 -Jul. 2019
Partnered with business units, development teams, and other stakeholders to design and define the user experience across a suite of web-based sites and services. Responsibilities included:
(1) Creating workflows, wireframes, and high fidelity mockups of web applications, (2) Designing features within existing web sites and services to maintain consistency and ensure an optimal user experience, (3) Creating overall visual design (iconography, typography, color, space, texture... etc.) to help users easily navigate applications.
GUI Designer (Contractor) Edward Jones
Dec. 2014 - Feb. 2015
Designed global user interfaces and assets for web applications, public websites, and intranet sites.
This included, collaborating with other designers, writers, business stakeholders, subject matter experts, and developers to determine user requirements, workflow, and ideal user experience.
Translated requirements into working prototypes and functional user interfaces, and tested applications with users in various testing environments to ensure optimal user experience and proper functioning.
UX Designer (Contractor) Sigma-Aldrich
Jun. 2014 -Dec. 2014
Helped design the user interface of the Sigma Aldrich ecommerce website as well as other Sigma Aldrich web applications. Maintained & supported current website screens, as well as designed screens from the ground up - designing how each page will be displayed, i.e. icons, layout,... etc.
Website Content Specialist (Contractor) Enterprise Holdings
Feb. 2014 -Jun. 2014
Responsible for creating and/or acquiring content for the EHI (Enterprise Holdings, Inc.) web and mobile properties. Performs regular reviews of the website(s) to ensure content accuracy, timeliness and relevance.
E-Solutions Web Designer Elsevier
Sep. 2011 -Jan. 2014
Responsible for creating and maintaining a consistent and customer-friendly design for online portals, applications, products, and marketing promotions. Worked closely with multiple business stakeholders designing UX/UI wireframes & mockups, as well as high fidelity user flows for web development.
Creative Services Web/Graphic Designer Elsevier
Dec. 2007 -Sep. 2011
Web Designer (Consultant) Meridian Enterprises Corporation
Oct. 2006-Dec. 2007
Worked with inhouse IT Team to design HTML and Flash websites and Intranet sites.
Designed various Flash and Powerpoint presentations. Also designed e-mail blasts, logos, posters, brochures and other print marketing collateral.
Bachelors of Arts | Webster University
Aug. 2002 - May 2005
Received a Bachelor of Arts with an emphasis in Graphic Design and a Minor in Web Site Development
Transfer Student | Saint Louis Community College
Aug. 2000 - May 2002
Phi Theta Kappa Scholar with an emphasis in Graphic Communications.
Mobile; Responsive Design
Web Content Management
It’s always refreshing to work with Jonelle. She is a very talented and creative web designer, bringing fresh ideas and helpful insight. A great team player, reliable & fun to work with, I've always enjoyed working with Jonelle, and I know she is a great asset to any company.
Connie Rippee - Graphic Designer at Elsevier
Jonelle is a very talented designer and a great person to work with. She excels at creating innovative websites and e-mails that are engaging, interactive, and easy to navigate. I always look forward to working with Jonelle because of her positive attitude and strong work ethic. I know she will get the job done on time and that it will look fabulous.
Terri Murray - Senior Copy Manager at Elsevier
Click here to download resume.