Hi, I'mJonelle Boyd

Design internal-facing experiences with UIs for customer representatives and agents, while working with cross-functional teams and different organizations to solve complex workflows and user challenges. Responsibilities include: (1) Meeting with end-users, (2) Creating user personas, story maps, journey maps and process flows, (3) Wireframing and designing mockups, as well as validating those designs with user testing, (4) Documenting user workflows and UI interactions within JIRA cards, (5) Creating high-fidelity mockups that conform to UI framework style guides.
Software Used: Figma, Sketch, Axure, Microsoft Office | Computer Used: Mac OS and Windows PC

Partnered with business units, development teams, and other stakeholders to design and define the user experience across a suite of web-based sites and services. Responsibilities included:
(1) Creating workflows, wireframes, and high fidelity mockups of web & mobile applications, (2) Designing features within existing web sites and services to maintain consistency and ensure an optimal user experience, (3) Creating overall visual design (iconography, typography, color, space, texture... etc.) to help users easily navigate applications.
Software Used: Adobe Creative Suite, Axure, Balsamiq Mockups, Microsoft Office | Computer Used: Mac OS and Windows PC

Designed global user interfaces and assets for web applications, public websites, and intranet sites.
This included collaborating with other designers, writers, business stakeholders, subject matter experts, and developers to determine user requirements, workflow, and ideal user experience.
Translated requirements into working prototypes and functional user interfaces, and tested applications with users in various testing environments to ensure optimal user experience and proper functioning.
Software Used: Adobe Creative Suite, Microsoft Office | Computer Used: Windows PC

Helped design the user interface of the Sigma Aldrich eCommerce website as well as other Sigma Aldrich web applications. Maintained & supported current website screens, as well as designed screens from the ground up - designing how each page will be displayed, i.e. icons, layout,... etc.
Software Used: Adobe Creative Suite, Microsoft Office | Computer Used: MacOS

Responsible for creating and/or acquiring content for the EHI (Enterprise Holdings, Inc.) web and mobile properties. Performs regular reviews of the website(s) to ensure content accuracy, timeliness, and relevance.
Software Used: Adobe Experience Cloud, Microsoft Office | Computer Used: Windows PC

Responsible for creating and maintaining a consistent and customer-friendly design for online portals, applications, products, and marketing promotions. Worked closely with multiple business stakeholders designing UX/UI wireframes & mockups, as well as high fidelity user flows for web development.
Software Used: Adobe Creative Suite, Axure, Balsamiq Mockups, Microsoft Office | Computer Used: Windows PC

Designed and developed promotional websites for nursing & health professional textbooks using basic HTML, JavaScript, CSS, and Flash. Also responsible for designing e-mail collateral and other web graphics. Occasional print work was done as well (logos, posters, direct mail… etc.).
Software Used: Adobe Creative Suite, Microsoft Office | Computer Used: Windows PC

Worked with in-house IT Team to design HTML and Flash websites and Intranet sites.
Designed various Flash and Powerpoint presentations. I also designed e-mail blasts, logos, posters, brochures, and other print marketing collateral.
Software Used: Adobe Creative Suite, Microsoft Office | Computer Used: Windows PC