Hi, I'mJonelle Boyd

Design internal-facing experiences with UIs for customer representatives and agents, while working with cross-functional teams and different organizations to solve complex workflows and user challenges. Responsibilities include: (1) Meeting with end-users, (2) Creating user personas, story maps, journey maps and process flows, (3) Wireframing and designing mockups, as well as validating those designs with user testing, (4) Documenting user workflows and UI interactions within JIRA cards, (5) Creating high-fidelity mockups that conform to UI framework style guides.

Partnered with business units, development teams, and other stakeholders to design and define the user experience across a suite of web-based sites and services. Responsibilities included:
(1) Creating workflows, wireframes, and high fidelity mockups of web applications, (2) Designing features within existing web sites and services to maintain consistency and ensure an optimal user experience, (3) Creating overall visual design (iconography, typography, color, space, texture... etc.) to help users easily navigate applications.

Designed global user interfaces and assets for web applications, public websites, and intranet sites.
This included, collaborating with other designers, writers, business stakeholders, subject matter experts, and developers to determine user requirements, workflow, and ideal user experience.
Translated requirements into working prototypes and functional user interfaces, and tested applications with users in various testing environments to ensure optimal user experience and proper functioning.

Helped design the user interface of the Sigma Aldrich ecommerce website as well as other Sigma Aldrich web applications. Maintained & supported current website screens, as well as designed screens from the ground up - designing how each page will be displayed, i.e. icons, layout,... etc.

Responsible for creating and/or acquiring content for the EHI (Enterprise Holdings, Inc.) web and mobile properties. Performs regular reviews of the website(s) to ensure content accuracy, timeliness and relevance.

Responsible for creating and maintaining a consistent and customer-friendly design for online portals, applications, products, and marketing promotions. Worked closely with multiple business stakeholders designing UX/UI wireframes & mockups, as well as high fidelity user flows for web development.

Designed and developed promotional websites for nursing & health profession textbooks using basic HTML, JavaScript, CSS, and Flash. Also responsible for designing e-mail collateral and other web graphics. Occasional print work was done as well (logos, posters, direct mail… etc.).

Worked with inhouse IT Team to design HTML and Flash websites and Intranet sites.
Designed various Flash and Powerpoint presentations. Also designed e-mail blasts, logos, posters, brochures and other print marketing collateral.